FAQs

The Pretrial Justice Institute 501(c)(3) nonprofit organization. Your gift is tax deductible to the extent permitted by law. PJI’s Federal Tax ID is 52-1078400.

We will email you a donation receipt. Please keep this, as your official record to claim this donation as a tax deduction.

Yes, we use industry-standard SSL technology to keep your information secure. We partner with Stripe, the industry's established payment processor trusted by some of the world's largest companies.

Your sensitive financial information never touches our servers. We send all data directly to Stripe's PCI-compliant servers through SSL.

Of course. You can cancel it any time by logging in to your customer portal with the email address you used when creating your recurring donation, or by clicking the link in your donation receipt and following the instructions provided. If you have any questions or require additional assistance, please don't hesitate to reach out to ivanna@pretrial.org.

Please log in to your customer portal with the email address you used when creating your recurring donation. If you have any questions or require additional assistance, please don't hesitate to reach out to ivanna@pretrial.org.

Absolutely. Please make your check out to Pretrial Justice Institute and send to 200 E Pratt St #4100, Baltimore, MD 21202.

Please include your mailing address and/or email address. We’ll send your receipt to the address provided.

We’d love to hear from you. Please email Jess Bizik at jess@pretrial.org or 443.862.2348

For tuition-based courses or events, either in-person or online, payment is due upon registration. You may easily pay via credit card through the online registration system. Once your payment has been processed, you will receive an enrollment confirmation email and will have access to course information through the University of Pretrial.

If you prefer to pay by check, simply choose the “pay by check” option during online registration. In this case, your space in the course or event will be reserved; however, you will not have access to course materials until tuition is paid in full. If payment has not been received 72 hours prior to the opening date of the course or event, your registration will be canceled so we may open up the spot for another participant.

No problem! Questions regarding invoices or requests for W-9 documents can be directed to invoices@pretrial.org.

Transfer: Your course or event registration is transferable, at no charge, up to 24 hours prior to the start of the course or event. You can transfer your registration to another person for the same course date, or you can transfer your registration to a future course date. (Please note: transfers to a future date are only allowed once per registration.)

To transfer your registration, send an email to up@pretrial.org and provide the following information:

• Your name

• The email address associated with your University of Pretrial account

• The course for which you are requesting a transfer

If you would like to transfer your registration to a future course date:

• The date that you would like to transfer to

If you would like to transfer your registration to another person for the same date:

• Substitute’s name or

• The email address associated with the substitute’s University of Pretrial account

• Note: The person you wish to transfer your registration to must have a University of Pretrial account for us to complete their registration. For in-person events, individuals are responsible for changing or canceling any lodging or travel arrangements, and for any expenses and fees incurred as a result of this change.

Cancellation: For tuition-based courses or events, either in-person or online, the following cancellation and refund policies apply:

• Up to two weeks prior to the course start date: Participants can request a full refund.

• Up to one week prior to the course start date: Participants can request a refund of 50% of the tuition amount.

• Less than one week prior to the course start date: Refunds are no longer available.

To request a refund, please send an email to up@pretrial.org and provide the following information:

• Your name

• The email address associated with your University of Pretrial account

• The course for which you are requesting a refund

• A billing contact, if applicable

• The name and email address of the original payee, if different from registrant

• Refunds will be processed within 30 days to the original form of payment.

If PJI reschedules a course or event due to circumstances beyond our control, participants’ registration will automatically be transferred to the new event date, and participants will be offered a window of time in which to request a refund. If PJI cancels a course or event, participants’ registration fees will be automatically refunded.

PJI reserves the right to cancel any course or event and refund participants’ tuition if minimum enrollment is not met. For online courses or events, cancellations will be made no less than 3 days in advance of the scheduled start date. For in-person courses or events, cancellations will be made no less than 7 days in advance of the scheduled start date. If an in-person event is rescheduled or canceled, participants are responsible for canceling their own lodging or travel arrangements, and for any expenses and fees incurred as a result of this cancellation.

PJI does not offer CEUs at this time; however, anyone who would like to request CEUs or CLEs may be able to do so through their state professional association or bar association. PJI can provide any requested documentation (e.g. faculty bios, course outline and hours, etc.) for this purpose.

Yes! (However, the tuition is the same.)

Yes, groups registering 5 or more participants for the same course are eligible for a 20% group discount. If you plan to register a group, please email up@pretrial.org for more details.

PJI also offers tiered pricing levels for advocates and community members, government and nonprofit employees, and people from the private sector and philanthropy. Please see individual course descriptions for specific pricing tiers.

PJI is occasionally able to offer scholarships for specific learning events. Please check course descriptions for opportunities and eligibility criteria.

If you need tech support prior to your course or are having trouble logging in to your course, please email ivanna@pretrial.org and describe your issue. If technical issues arise during a live session, a tech producer will be available to help you. On the day of your live session, we encourage you to log in at least 15 minutes early in case any technical issues arise.

When you are registering for a course, please indicate any accessibility accommodations that you are requesting in order to participate in the course. If you would like to ask about the availability of specific accommodations, please email us at up@pretrial.org. (Please note: we ask that accessibility accommodations are requested at least 72 hours in advance so that we can ensure they are available for the course.)

Generally speaking, online resources are available beginning one week before the live session until two weeks after the live session. This may vary from course to course; please refer to your course confirmation email and syllabus for more details.

Most course materials can be accessed and viewed in a web browser, such as Google Chrome or Mozilla Firefox. Courses are best viewed on a laptop or desktop computer; some features may not work on mobile devices. For the best experience, ensure you are running the most up-to-date version of your web browser.

To participate in live course sessions via Zoom, you will need a video camera and microphone on your device. While it is possible to call in via telephone, you will have the best interactive experience if you are able to join via video.